Discover how organizations are taking advantage of the opportunity to redesign work, working and the workplace.
The pandemic has demonstrated the need to be both opportunistic and risk-aware. People are seeking a sense of joy and freedom to reshape their lives. Organizations have bold plans for reinvention, but are they focused on what will really make a difference?
Find out in the 2022 edition of Mercer’s Global Talent Trends Study.
C-Suite executives
HR Leaders
Employees
Geographies
Industries
Organizations in every industry and every region have ambitious transformation plans in 2022. But executives are also concerned about the challenges that lie ahead. The research is clear – success cannot only be driven from the top. Staying connected to employees, listening to their concerns, and harnessing their energy will be critical to making progress on the transformation journey.
| 1 | Increasing innovation |
| 2 | Enhancing the customer experience |
| 3 | More digital ways of working |
| 4 | Cost cutting |
| 5 | Streamlining operations |
| 6 | Building resilience |
| 7 | Focusing on ESG/Sustainability |
| 8 | Reskilling the workforce |
| 9 | Improving the employee experience |
| 10 | Increasing collaboration |
What can get in the way?
| 1 | Too many competing priorities |
| 2 | Employee exhaustion / burn-out |
| 3 | Inadequate workforce skills |
| 4 | Insufficient budget |
| 5 | Lack of employee empowerment to execute on the vision |
| 6 | Inadequate deployment of new technologies |
| 7 | Leadership exhaustion / burn-out |
| 8 | Too tied into legacy systems |
| 9 | Difficulty embedding ESG into the transformation agenda |
| 10 | Inertia or change fatigue |
David Henderson, Group CHRO Zurich Insurance
From the New Shape of Work podcast series
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Africa
