Mercer’s EX insights, solutions and services help organizations understand and enhance the employee experience.
Our employee research spans all aspects of the employee experience – employee engagement, team effectiveness, leadership, and organizational culture – to help you better understand your people and drive positive business outcomes. We help organizations:
We build strategic employee listening programs that combine the right methodologies with validated content and agile technology.
More than data, dashboards and reports – we deliver integrative analytics and insights for action.
Our dynamic design-thinking strategies empower leaders, managers and HR to drive positive change.
In today’s increasingly dynamic work environment, organizations must effectively source and leverage people insights in order to attract and retain talent. Listening to how employees feel at work is key to understanding, measuring, and improving the employee experience.
According to Mercer’s 2021 Global Talent Trends Study, five aspects of the employee experience that have changed the most due to the pandemic include how to work flexibly, manage/coach employees we don’t see every day, onboard, work and collaborate in distributed or virtual networks, and hire.
Gaining actionable insights – at the right time – is the key to building a stronger workforce.
Watch video: Learn how an employee listening strategy can help your organization on it's diversity, equity, and inclusion journey.
Our experts have the tools, deep knowledge, and experience to evolve your employee listening strategy and programs. Combining over fifty years of employee experience research with the latest in the science of employee engagement and change management, our experts help deliver strategic listening programs that enhance the employee experience and drive organizational performance.
We offer advisory capabilities and technologies that span all aspects of the employee experience, including employee engagement, team effectiveness, leadership, and culture.
Our global reach includes 130 countries, 80 languages, and local consultants.
Learn how Mercer can help you develop an effective employee listening strategy, employee engagement surveys, and more.
Digital focus groups
Crowdsource insights from your people on a wide range of topics through scalable, open and interactive dialogue.
Employee surveys
From enterprise employee engagement programs to targeted pulse surveys, we have solutions designed to meet your needs.
Continuous listening
Tap into the employee experience with ad hoc surveys, your annual census, recurring pulses, and listening programs for “Moments That Matter” — all optimized for fully managed and self-service platforms.
Preference research
Understand what your people value — their preferences, priorities and expectations — to sharpen and personalize the employee value proposition.
360-degree feedback
Experience effortless deployment powered by deep expertise. Actionable insights highlight the way forward for individual and group development.
EX and strategic design programs
Evolve your listening strategy, and build your future with collaborative discovery and design programs.
Deployment services
Get the insights you need from targeted, event-based polls, ongoing listening, and recurring surveys. We provide the support to target and address critical action items.
Data integration, utilization and analytics
Integrate, analyze and draw insight from quantitative and qualitative data compiled from employee feedback, HRIS, business metrics and more.
Design change and action planning
Leverage design-thinking principles to define and build solutions for your people priorities.
Stay informed with our insights on the latest news and research around employee experience.
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